Phone:
+1 877 302 8632
Fax:
+1 888 205 9894 (Toll-free)
E-Mail:
orders@genomics-online.com

Payment methods

Written/Edited by Benedikt Lenzen

When placing orders through the ordering system on genomics-online.com, you are offered a choice of payment options before submitting your order. You can also choose to pay by credit card, in which case you can already provide your credit card details with the order. When paying by credit card, you will receive a secure link in your order confirmation, allowing you to complete the payment for each individual order. The security and anonymity of your data is guaranteed both during transmission and processing.

Payment FAQ

We offer various payment methods to make your shopping experience as convenient as possible:
  • Credit card (MasterCard, VISA, American Express, Diners Club, JCB)
  • Payment by check
  • Payment on invoice
There are two ways to pay by credit card:
  1. During the checkout process: You can enter your credit card details directly in the checkout section while placing your order.
  2. Via a payment link: After completing your order, you will receive an order confirmation email containing a payment link. If you do not receive the link, you can request it from our customer service at any time.
A payment link is a specific link that allows you to complete the payment for your order afterward. This link is automatically sent in the order confirmation. If you do not receive the link or need a new one, you can request it from our customer service.
Yes, you have the option to pay for your order by check.
Yes, payment on invoice is another option we offer. After receiving your order, we will send you an invoice, which must be paid within the specified payment terms. This method offers you maximum flexibility, as you receive the products first and then pay the invoice.
We use Stripe as a payment service provider. Stripe is a leading provider of secure and fast credit card payments.
Yes, all payments, whether by credit card, check, or invoice, are secure with us. Especially for credit card payments, we work with the trusted provider Stripe, which applies the highest security standards. Your data is transmitted securely and processed safely.
If your credit card payment fails, please check:
  • The accuracy of your credit card details
  • If your card has sufficient funds
  • If your card is enabled for online payments
If the problem persists, please contact our customer service. We can offer you an alternative payment method or send you a new payment link.
Yes, once your payment has been successfully completed, you will automatically receive a payment confirmation by email, which serves as a receipt.

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Integration of procurement systems

The integration of procurement systems with genomics-online using OCI and cXML enables automated ordering processes, real-time transparency, and seamless integration for maximum efficiency.

Ordering options

(1) Ordering via fax or via Procurement Office Required Information: Order number of product(s) to be ordered Shipping address Billing address Contact (Name, Email or fax) Please address you...

Payment methods

What options do I have paying for my order?

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